Kalagarh takes your privacy seriously. Here you'll find a clear, straightforward explanation of what information we collect, how we store it, and how we keep it safe.
Last Updated: January 2026Kalagarh (kalagarh.ws) is an online gaming and betting platform operating for users in Bangladesh. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it secure.
By creating an account on Kalagarh or using the platform, you agree to this Privacy Policy. Please read this document carefully before registering.
In brief: Kalagarh never sells your personal information. We only collect what is strictly necessary to operate the platform.
This Privacy Policy governs kalagarh's Terms & Conditions and Responsible Gaming Reading this alongside our policy will give you a clearer overall picture.
Kalagarh collects information from you at various stages. Below is a detailed breakdown of what type of information is collected and under what circumstances:
| Type of Information | Source of Collection | Mandatory? |
|---|---|---|
| Name & Mobile Number | Registration Form | Yes |
| Date of Birth | Registration Form | Yes (18+ verification) |
| NID / Passport | KYC Upload | For withdrawals |
| IP Address | Automatic | For security purposes |
| Cookie Data | Browser | Optional |
Kalagarh uses the information we collect solely for the purposes listed below. We never sell your data to third parties for profit.
Your information is used to create your account, verify logins, and update your profile. Without it, the kalagarh platform cannot function.
Your mobile number and payment details are verified during deposits and withdrawals. This helps us prevent fraudulent transactions.
To resolve your complaints or issues quickly, our support team may access your account information. Your password, however, is never visible to anyone.
IP and device data are analyzed to detect multiple accounts, bot usage, or suspicious transactions.
Your gaming patterns are analyzed, and if signs of problematic behavior are detected, an automatic alert will be sent to you.
With your consent, we may send you messages about promotional offers and bonuses. You can unsubscribe at any time.
Kalagarh stores your personal information on encrypted servers. How long data is retained depends on the type of information:
Important: If there is a legal obligation to retain your data, it cannot be deleted before the specified period. You will be notified in such cases.
Kalagarh does not sell your personal information to any third party. However, certain information may be shared in the limited circumstances described below:
| With Whom | What Information | Reason |
|---|---|---|
| Payment Processors | Mobile number, amount | To complete a transaction |
| Regulatory Authority | KYC & Transaction Data | Legal Obligations |
| Cybersecurity Agency | Log Data (non-personal) | Fraud Prevention |
| Law Enforcement Agencies | As Required by Court Order | Compliance with Legal Orders |
Rest Assured: kalagarh never sells your data to advertisers or data brokers.
The kalagarh website uses cookies — small text files stored in your browser that help improve your experience on the site.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies will log you out of your account.
Kalagarh uses industry-standard security measures to protect your information. Our technical and administrative safeguards are outlined below:
Your Responsibilities: kalagarh will never ask for your password or OTP via email or message. If you receive such a request, it is a phishing attempt — report it to support immediately.
Kalagarh fully recognizes your rights over your own data. You may exercise any of the following rights at any time:
To find out what information we hold about you, send a request to Support.
If any information is incorrect, you can update it through Profile Settings or by contacting Support.
After closing your account, you may request deletion of your data, subject to any legal retention requirements.
You can request a download of a copy of your data.
You can object to marketing communications or specific data processing activities.
In certain circumstances, you may request that the processing of your data be restricted.
To exercise any of these rights, email us at support@kalagarh.ws or reach out via live chat. We will respond within 30 days of receiving your request.
Kalagarh is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration via date of birth, and identity is verified through the KYC process.
If a parent believes their child has accidentally created an account, please contact support@kalagarh.ws immediately. We will promptly close the account and delete all associated data.
Warning: This platform is strictly prohibited for anyone under 18. Registering with false information will result in permanent account closure, and any deposited funds may be forfeited.
Kalagarh reserves the right to update this Privacy Policy as needed. For any significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy. For major changes, at least 14 days' notice will be given before they take effect.
Note: Check this page regularly. The date of any update is shown at the top, so you can easily tell if something has changed.
For any questions or requests regarding our Privacy Policy, please contact our Data Protection team:
We are committed to responding to data-related requests within 30 days. For urgent security issues, a response will be provided within 24 hours.
Every piece of information you share with Kalagarh is protected — both technically and by policy.
All data between your device and Kalagarh's servers is encrypted via SSL/TLS — no one can intercept it in transit.
KYC documents are used solely for identity and age verification. Once verification is complete, the documents are no longer processed.
All sensitive data on our servers is stored with AES-256 encryption. Physical servers are under 24/7 security surveillance.
Kalagarh does not sell your personal information to advertisers, data brokers, or any third parties — ever.
You can request to view, correct, download, or delete your data at any time. Full control stays with you.
Any privacy-related complaints will be resolved within 30 days. For urgent matters, a response is provided within 24 hours.
Your privacy is protected at Kalagarh. Register now and enjoy a secure gaming experience.
18+ | Play Responsibly | Responsible Gaming